Questions drivers ask
Tap a question to see the answer.
Is GroundHive really free?
Yes. It's free for drivers to sign up, search and apply. No fees, ever.
Do I need a resume?
No. Your profile and a few quick questions about the work you want (license, endorsements, schedule, home time) tell companies what they need to know.
Why do you need my cell number?
To make sure every account belongs to a real person. That keeps fake jobs and fake drivers out. Read more.
I didn't get my code. What now?
Wait a minute, then press "Text me a new code". Check the number is right; you can fix it with "Wrong number? Change it". Still nothing? Email info@groundhive.com and we'll help.
Will GroundHive call me?
No. We don't make calls. Only companies you apply to will contact you, about that job.
Who sees my information?
After our team checks your application, the company you applied to sees your name and contact details for that job. We never sell your information or share your number for marketing. Privacy policy.
How do I know a job is real?
Every company is checked before it can post jobs here. If something still looks off, tap "Report this job" and we'll look into it within one business day. Staying safe.
How do I stop texts?
Switch off job alerts on your profile, or reply STOP to any text.
I forgot my password.
Press "Forgot your password?" on the log-in page. Drivers can get a code by text; anyone can get a link by email.
How do I delete my account?
Go to groundhive.com/profile and use Delete account at the bottom, or email us and we'll do it for you.
Is GroundHive part of FedEx?
No. GroundHive is independent and isn't part of or endorsed by FedEx or any other carrier.
Didn't find your answer? Email info@groundhive.com and we'll get back to you.